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Frequently asked questions

Do I need to provide anything at my first appointment and what will be involved?

Podiatrists need to comply with UK law so will need to obtain details such as full name, address, date of birth, GP details and next of kin (in case of an emergency). Medical history will be noted, including if the patient is taking any prescribed medications and any experiences of allergies they have had. A letter will also be sent to the patents GP if needed. Please feel rest assured that all records are kept in a safe place and will NOT be sold on for marketing purposes. A full assessment of both feet will be carried out, including checking pulses (blood flow). During this time the Podiatrist will also inspect both feet and if there are any concerns these will be discussed with the patient and family members if needed.

How long will my treatment take?

The first appointment will take up to 45 minutes and follow up visits will be up to 30 minutes.

How often do I need to be seen?

It all depends on the treatments needed and can vary between 6 weeks to 4 months. Flexi Foot Care is happy for you to prebook appointments to secure a preferred slot if you prefer to, or you can contact us when you feel your feet are ready.

What if I need to cancel my appointment?

If you are no longer able to keep your appointment please contact Flexi Foot Care as soon as possible. We reserve the right to charge a cancellation fee of £20 if 24 hours notice isn’t given for any cancellations.

What payment methods do you accept?

Cash, Cheque or Bank Transfers are accepted.

What is the difference between Podiatrists and Chiropodists?

There is no difference between Podiatrists and Chiropodists. The term Chiropody was changed to Podiatry in 1993. Some people still use the name Chiropodist, but the modern name is Podiatrist. Both are equally qualified and offer the same expert care.

Are you insured?

Yes, Flexi Foot Care is fully insured with partners of the College of Podiatry.

Are you a member of The Health and Care Professions Council (HCPC)?

Yes, I am a member of HCPC. Here is my membership number - CH33498.

What personal details do you obtain and/or store?

Podiatrists need to comply with UK law, so Flexi Foot Care will need to obtain patient details such as: Full Name, Address, Date Of Birth, GP Details and Next of Kin (in case of emergency). We will also need to take a medical history for each patient, including any prescribed medications and experience of allergies. A letter will also be sent to your GP if needed. Please feel rest assured that all records are kept in a safe place and will NOT be sold on for marketing purposes. Flexi Foot Care complies with GDPR. To learn more about GDPR, please visit:

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